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Peer reviewedSheather, Graeme; Nolan, Tony – Australian Library Journal, 1995
Describes the application of the General Purpose Utility Problem-Solving technique that was developed at the University of Technology, Sydney, to the problem experienced by a satellite university campus library where there were periodic shelving backlogs. Highlights include cluster methods, total quality management applications, and the use of…
Descriptors: Academic Libraries, Branch Libraries, Case Studies, Cluster Analysis
