Federal legislation and educational programs such as "No Child Left Behind" (2001) and "Race to the Top" (2009) identify school leaders as one of the major catalysts to improving academic achievement. Increasing accountability demands call for replacement of the principal when adequate gains in student achievement are not met,…

Purpose: The purpose of this paper is to present the argument that leadership preparation programmes in the new millennium should be required to train school leaders emotionally as well as cognitively. A number of scholars have stressed that leaders are increasingly working within roles that are politically sensitive, conflicted and complex,…

This paper is based on a descriptive study of six elementary school secretaries. The study was undertaken to gain an understanding of the work of the school secretary and how this work might contribute to school effectiveness. Several research methods were combined in this study: onsite observations, interviews with secretaries and their…