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ERIC Number: EJ1480022
Record Type: Journal
Publication Date: 2025-Sep
Pages: 28
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0007-1013
EISSN: EISSN-1467-8535
Available Date: 2025-04-09
Analysing Nontraditional Students' ChatGPT Interaction, Engagement, Self-Efficacy and Performance: A Mixed-Methods Approach
Mohan Yang1; Shiyan Jiang2; Belle Li3; Kristin Herman4; Tian Luo4; Shanan Chappell Moots5; Nolan Lovett6
British Journal of Educational Technology, v56 n5 p1973-2000 2025
Generative artificial intelligence brings opportunities and unique challenges to nontraditional higher education students, stemming, in part, from the experience of the digital divide. Providing access and practice is critical to bridge this divide and equip students with needed digital competencies. This mixed-methods study investigated how nontraditional higher education students interact with ChatGPT in multiple courses and examined relationships between ChatGPT interactions, engagement, self-efficacy and performance. Data were collected from 73 undergraduate and graduate students through chat logs, course reflections and artefacts, surveys and interviews. ChatGPT interactions were analysed using four metrics: prompt number, depth of knowledge (DoK), prompt relevance and originality. Results showed that ChatGPT prompt numbers ([beta] = 0.256, p < 0.03) and engagement ([beta] = 0.267, p < 0.05) significantly predicted performance, while self-efficacy did not. Students' DoK (r = 0.40, p < 0.01) and prompt relevance (r = 0.42, p < 0.01) were positively correlated with performance. Text mining analysis identified distinct interaction patterns, with 'strategic inquirers' demonstrating significantly higher performance than 'exploratory inquirers' through more sophisticated follow-up questioning. Qualitative findings revealed that while most students were first-time ChatGPT users who initially showed resistance, they developed growing acceptance. Still, students tended to use ChatGPT sparingly and, even then, as only a starting point for assignments. The study highlights the need for targeted guidance in prompt engineering and AI literacy training to help nontraditional higher education students leverage ChatGPT more effectively for higher-order thinking tasks.
Wiley. Available from: John Wiley & Sons, Inc. 111 River Street, Hoboken, NJ 07030. Tel: 800-835-6770; e-mail: cs-journals@wiley.com; Web site: https://www-wiley-com.bibliotheek.ehb.be/en-us
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: 1Educational Administration and Human Resource Development, Texas A&M University, College Station, Texas, USA; 2Teacher Education and Learning Sciences, North Carolina State University, Raleigh, North Carolina, USA; 3Curriculum and Instruction, Purdue University, West Lafayette, Indiana, USA; 4Department of STEM Education and Professional Studies, Old Dominion University, Norfolk, Virginia, USA; 5The Center for Educational Partnerships, Old Dominion University, Norfolk, Virginia, USA; 6Department of Educational Leadership and Workforce Development, Old Dominion University, Norfolk, Virginia, USA