The purpose of this chapter is to discuss the conceptual, methodological, and statistical challenges in selecting appropriate peer institutions for comparative purposes. The authors' approach embraces a Western scientific tradition that physical things and phenomena can be "reduced into a set of key variables--identifiable parts--that make key…

Purpose: This study presents institutional research and aims to explore the underlying factors that contribute to hospitality management students' satisfaction and perceptions of service quality at a higher education college in Ireland. Research focusing on hospitality and leisure management education argues for greater cognisance of the relevance…

A study used a multivariate approach to assessing college departmental excellence. Factor analysis identified three potentially useful factor clusters ("faculty research,""input," and "student") and seven indicators based on those clusters. Indicators combining faculty research and input and combining all three clusters were found to be the best…

Research that has traditionally supported program accreditation has tended to be primarily descriptive in nature, focusing on outcomes such as the satisfaction of graduates and passing rates on licensure exams. The study reported here illustrates how research employing multivariate methodologies can go beyond such descriptive reporting to address…