The COVID-19 pandemic has caused an increase in the use of e-learning software. From the perspective of the decision-makers (school/university administration), it is crucial to understand what characteristics of the software are perceived by the users (teachers) as necessary for a task (e-learning). A popular method of determining these…

This study seeks to explore the effect of fear emotion on students' and teachers' technology adoption during COVID-19 pandemic. The study has made use of Google Meet© as an educational social platform in private higher education institutes. The data obtained from the study were analyzed by using the partial least squares structural equation…

Many educators are concerned about students' use of WhatsApp for learning purposes, especially in emergency remote teaching during the COVID-19 pandemic. This study applied the unified theory of acceptance and use of technology (UTAUT) model to examine factors that predict distance students' acceptance of WhatsApp for learning. Correlational…

It was investigated whether different types of mental or developmental disorders (MDD) would be rated differently in terms of stereotypic perceptions and behavioral tendencies and whether these effects of stereotypes on behaviors would be mediated via emotional responses in line with the Stereotype Content Model (SCM). Furthermore, an experimental…

ChatBot has potential as a language learning tool, especially for learning Chinese vocabulary. This study aimed to investigate the impact of using a newly developed ChatBot to learn Chinese vocabulary by comparing how it works in different learning environments and to explore the ChatBot with reference to the Technology Acceptance Model (TAM).…

The implementation of Telemedicine in behavioral health centers can be expensive if proactive steps were not taken to minimize user perceptions towards the new technology. Despite the significant capital investments on new Telemedicine, no consensus identified and explained what factors determined the acceptance, or rejection, of the technology.…

Nowadays the growth of technology influences the changes in group collaboration's process either for the professional or for the students. The requirement of interaction in group collaboration while doing task forces the students to schedule their meeting in order to finish the task given. So the technology starts to influence the process of group…

The knowledge sharing process within a virtual community of teacher professionals is viewed as a social exchange process in that the knowledge sharing intention and behavior of individuals are influenced by the exchange relationship among members. However, relatively little research has focused on this approach to exploring the factors that…

Online harassment is a widespread phenomenon with consequential implications, especially for adolescents, who tend to engage in high-risk behavior online. Through the use of Protection Motivation Theory (PMT), we examine the predictors motivating the intention of youths to adopt protection behavior against online harassment. A survey was conducted…

This article explores the factors that influence students' intention to complain following a bad classroom experience using a customer service framework from the marketing literature. An online survey was conducted with 288 participants using the critical incident approach. Results indicate that predictors of intention to complain differ based on…

Mobile technologies have enabled a new way of communicating, for whom mobile communications are part of normal daily interaction. This paper explores the proposed and verified Technology Acceptance Model (TAM) that can be employed to explain the acceptance of Mobile Learning (M-learning), an activity in which users access learning material with…

Instant messaging systems--a type of social networking technology that connects people who are physically separated but working together--have seen a dramatic rise in use in globally dispersed organizations, yet there is an absence of academic research in predictive factors of instant messaging adoption. This study examined the factors influencing…

Higher educational institutions face mounting challenges to the way they operate, including a growing population of demographically diverse students who demand flexibility in course delivery, timing, and content. Web 2.0 applications can be important components in implementing the required change. Implementation, however, requires faculty…

An online learning community enables learners to access up-to-date information via the Internet anytime--anywhere because of the ubiquity of the World Wide Web (WWW). Students can also interact with one another during the learning process. Hence, researchers want to determine whether such interaction produces learning synergy in an online learning…