Leadership matters. Principals are the primary drivers of school improvement and the best long-term investment to ensure effective teaching and learning at scale. Principals are central to State efforts to implement new college and career-ready standards, execute teacher evaluation and support systems and turn around low-performing schools. These…

This paper assesses the impact of business practices on higher education institutional research activities. Institutions who have been implementing total quality management practices are gradually adopting a new method, process redesign, which focuses more on how to achieve improvements using less costly research methods and procedures. This study…