Facilitating successful focus groups requires both science and art. One element that can fully challenge focus group facilitators includes how to handle the unfocused focus group. This article describes "unfocus" and the benefits and disadvantages of unfocus in focus groups. Lessons learned from and approaches taken on this journey are shared to…

J. Hage and F. Hull (1981) developed a typology of organizations based on two major dimensions--scale and complexity. The typology delineates four types of organizations: Type 1, "traditional" organizations, typically small-scale structures with low complexity; Type 2, "mechanical" organizations that are large scale, low complexity structures…

Examines which leadership model provides a better explanation of the relationship between leadership behavior and group outcomes--the group leadership influence model or the leaderless group discussion model. Discusses implications for group leadership from a leaderless group discussion perspective based on the findings of a laboratory descriptive…

A study of coordination modes in work group communication was conducted to evaluate and expand leadership contingency models. A total of 106 people in classes and workshops on organizational communication completed seven questionnaires resulting in nine measures of six independent variables representing the following contingency factors from…