This manual is designed to help classroom teachers, instructional designers and test developers, construct sound, challenging and sophisticated paper and pencil exercises that simulate the data-gathering and decision process involved in diagnosing and resolving a problem. It is based on the authors' extensive experience in conducting training…

These student materials--study guides, handouts (some are manuals), a workbook, and programmed texts--for a secondary-postsecondary-level course for communications computer programmer are one of a number of military-developed curriculum packages selected for adaptation to vocational instruction and curriculum development in a civilian setting. A…

This module on task management is intended to help the hospitality manager or supervisor meet all the demands of the position and at the same time keep the customer happy. The material is presented in a self-instructional format in eight sections. At the beginning of each section is a statement of the objectives that will be achieved as a result…