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State Univ. of New York, Albany. Center for Health Workforce Studies. – 2001
A study was conducted to determine the information technology (IT) training needs of front-line clerical staff, medical records staff, and information systems staff in hospitals. Information was gathered through interviews and structured group discussions with human resources directors, information systems directors, medical records directors, and…
Descriptors: Clerical Occupations, Educational Needs, Employment Qualifications, Hospitals
Florida State Dept. of Education, Tallahassee. Div. of Workforce Development. – 1998
This activity book is designed for use in implementing the competencies for the Business Systems and Technology 1 course in Florida. Part 1, Student Performance Standards, contains a variety of activities that correspond to some student performance standards. Part 2, Skill Development, focuses on skill-building strategies for teacher- or…
Descriptors: Behavioral Objectives, Business Education, Computer Assisted Instruction, Data Processing
Marsh, Cecille – 2000
A two-phase study examined the skills required of competent end-users of computers in the workplace and assessed the computing awareness and technological environment of first-year students entering historically disadvantaged technikons in South Africa. First, a DACUM (Developing a Curriculum) panel of nine representatives of local business and…
Descriptors: Access to Computers, Access to Education, Competence, Computer Literacy