A study examined the management needs of public sector employees in the city of St. Louis, Missouri. A total of 287 St. Louis city service managers and supervisors were asked to assess their need for training in areas related to 12 job dimensions. The average study respondent was a white male (47 years of age) who supervised 13 employees and who…

No law or regulation exists at the present time specifying minimum time periods of training for executives, managers, or supervisors employed by federal agencies, although such a regulation did exist until June 1981. For fiscal years 1984 through 1986, 54 executive agencies or organizations that employ at least 95 percent of the nonpostal civilian…

This packet contains the materials necessary for presentation of the first of ten modules which comprise a portion of the National Training and Development Service Urban Management Curriculum Development Project. This module introduces strategic planning which is a process for reducing the uncertainty under which systems operate. Its primary…

A study compared the test scores of National Fire Academy (NFA) students who received on-campus classroom instruction and students who received the same instruction delivered by satellite teleconference. Following a review of literature that indicated no significant difference in test scores between on-campus classroom students and teleconference…

The twelve continuing education programs for government officials are described to exemplify the broad range of activities that can be afforded by institutions of higher education. (All but one were funded by Title I, Higher Education Act of 1965.) Four of the programs have full descriptions including focus, audience, activities, cost/staffing,…

This student/participant handbook is part of the first of ten modules which comprise a portion of the National Training and Development Service Urban Management Curriculum Development Project. The strategic planning module introduces a decision making process for reducing the uncertainty under which systems operate. Its primary objective is to…

This overview serves as an introduction to a series of ten curriculum modules that comprise a portion of the National Training and Development Service Urban Management Curriculum Development Project. The overview was designed to provide a generalized discussion of the field of government policy/program analysis and evaluation. The training program…

This packet contains the materials necessary for presentation of the fifth of ten modules that comprise a portion of the National Training and Development Service Urban Management Curriculum Development Project. This module focuses on cost benefit and cost effectiveness analysis, a methodology for coping with the problem of allocating scarce…

This packet contains the materials necessary for presentation of the tenth of ten modules that comprise a portion of the National Training and Development Service Urban Management Curriculum Development Project. This module focuses on policy/program implementation which is concerned with clarification of goals, task delineation, organizing,…

Producing goods and services of high quality is not expensive, but correcting poor quality costs U.S. companies as much as 20 percent of sales revenues annually. One survey reported that only 1 out of 300 U.S. companies involved management and engineering staff in quality training. The tendency is to have a quality control department, separate…

This packet contains the materials necessary for presentation of the fourth of ten modules that comprise a portion of the National Training and Development Service Urban Management Curriculum Development Project. This module focuses on long range or technical forecasting techniques which are designed to reduce predictive uncertainty in regard to…

This packet contains the materials necessary for presentation of the ninth of ten modules which comprise a portion of the National Training and Development Service Urban Management Curriculum Development Project. This module focuses on performance auditing which evaluates activities and operational efficiency by reviewing finances, management…

This packet contains the instructional materials necessary for presentation of the seventh of ten modules that comprise a portion of the National Training and Development Service Urban Management Curriculum Development Project. This module focuses on capital facilities planning in local government finance. Capital facilities planning encompasses…

This packet contains the materials necessary for presentation of the third of ten modules that comprise a portion of the National Training and Development Service Urban Management Curriculum Development Project. The management by objectives module presents a framework for identifying, integrating, monitoring, and evaluating the goals and…

This packet contains the materials necessary for presentation of the second of ten modules that comprise a portion of the National Training and Development Service Urban Management Curriculum Development Project. This module focuses on issue papers which are first phase studies to be used as foundations for more extensive policy and program…