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Perez, Ray S.; Seidel, Robert J. – Educational Technology, 1990
Discussion of the use of artificial intelligence in computer-based instruction focuses on training development for the U.S. Army. Topics discussed include the Systems Approach to Training (SAT); knowledge acquisition; domain expertise; intelligent computer-assisted instruction; software tools and decision aids; and expert systems. (10 references)…
Descriptors: Artificial Intelligence, Cognitive Processes, Computer Assisted Instruction, Computer Software
Horn, Richard – Performance Improvement Quarterly, 1989
Describes how knowledge support systems, which utilize microcomputer and information technologies, can provide employees with training, reference, and expert advice. How managers can cope with short-term and long-term requirements for cutbacks and cost control is discussed, and a knowledge support system is presented that integrates computer-based…
Descriptors: Computer Assisted Instruction, Cost Effectiveness, Economic Factors, Expert Systems
Raybould, Barry – Performance and Instruction, 1990
Describes the design of an electronic performance support system (PSS) that was developed to help sales and support personnel access relevant information needed for good job performance. Highlights include expert systems, databases, interactive video discs, formatting information online, information retrieval techniques, HyperCard, computer-based…
Descriptors: Case Studies, Computer Assisted Instruction, Computer Simulation, Computer System Design
