Describes a survey of public libraries that addressed the presence of latchkey children in libraries, library policies regarding this population, and services that are or should be offered. In-depth interviews with 10 librarians explored ideal responses to latchkey children, advice on library services, and community services for children. (14…

Describes one library's development of a CD-ROM lending collection. Topics include survey results, policies, procedures, troubleshooting, and promotion. A sidebar contains a brief bibliography of journals which review CD-ROMs and publishers who provide CD samplers. (AEF)

Proposes that training paraprofessionals for routine reference desk service is an inexpensive way for libraries to allow professionals to address tasks such as long-range planning, policy making, and sophisticated information retrieval. Suggests that training should focus on specific questions that are likely to come up and on appropriate…

In response to its space limitations, the Robert Manning Strozier Library at Florida State University decided to reduce the size and rate of growth of its federal documents collection. The committee charged with the task decided that the first step was to codify selection/deselection procedures into a written policy. The policy had to be…

A survey was developed for the Systems and Procedures Exchange Center (SPEC) to gather information on how Association of Research Libraries (ARL) academic libraries set salaries for new hires and how these libraries determine salary adjustments for professionals after employment. The survey was mailed to 103 ARL libraries, with 87 institutions…

Comprehensive guidance is offered on the organization, procedures, and responsibilities of public library boards. Individual chapters address the following topics: the legal context for public libraries, organizing the library board, the board and the library staff, the public library and its communities, budgeting for service, public relations,…

This paper discusses issues for libraries related to privacy in the digital environment. The first section defines the meaning of privacy. The second section discusses the impact of technology and the use of technology, including principles issued by the U.S. Department of Health, Education, and Welfare in 1973 that still provide a basis for…

Users (n=148) of an audio book library were surveyed to collect data for formulating a policy on development of the library's collection. The survey found a broad range of reading interests among users and differences in preferred genres of fiction between men and women. Policy changes made based on survey results are discussed. (Author/PB)

Presents steps for creating copyright policies: appoint an officer; arrange access to a lawyer; understand copyright principles; know how copyright applies to Internet and CD-ROMs; understand permissions procedures; collect reference materials; use Internet information; understand international law; stay updated; attend seminars; educate others;…

Because community college boards of trustees and citizens committees often make the initial decisions about major college policies and building plans, it is important that they become aware of the basic sequence of events which will promote excellent community college libraries. The ten steps involve: (1) provision of funds for the library in the…

Presents a strategy for completing a library media center policy review, from evaluating existing policies through submitting policies to the school board for approval. Special attention is paid to issues related to the use of new technologies in middle and high school library media centers, including student/faculty technology use, circulation,…

Contends that the corporate literature on customer service is significantly applicable to academic libraries, and chronicles the development, implementation, and evaluation of a customer pledge at the Wright State University Libraries in Dayton, Ohio. The text of the fall 1995 version of the service pledge is appended. (BEW)

Explains how the Monroe County Library System (NY) adapted their library to help the greatest number of disabled people use their library with the greatest ease and at a reasonable cost. Highlights include focus groups with disabled patrons; appropriate adaptive devices; policy recommendations for computer use; and staff training. (LRW)

Testimony relative to establishing a National Commission on Libraries and Information Science as given in two committee sessions is presented in the form of verbatim oral questions and answers, prepared statements, letters and supplemental materials. Major prepared statements are by: (1) Joseph Becker, (2) Frederick Burkhardt, (3) Hugh L. Carey,…

Describes a survey which answers the questions of who challenged what, why, and with what results in the school and public libraries of Manitoba from 1982-1984. Library censorship policies, how often they are followed, the response of the news media, and the difference between selection and censorship are discussed. (EM)