Describes building security procedures developed at the Hampton Public Library (Virginia) to deal with problem patrons. Highlights include need for the library monitor program; staffing patterns; monitor selection criteria; training procedures; library behavior guidelines; library policy statements; theft detection systems; and sample job…

The case of an indigent library patron recovering a judgment against a public library is used as a backdrop for discussing patron behavior policies in the public library. Highlights include First Amendment rights, the public library as an expressive forum, government rules, policy lessons from the case, and acceptable policies. (AEF)