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Peer reviewedFogarty, Gerard; Catts, R.; Forlin, C. – Journal of Outcome Measurement, 2000
Studied the use of SERVPEFR the performance component of the Service Quality Scale (SERVQUAL) in 2 studies involving 113 and 212 customers of businesses in Australia and investigated a revised (extended) version of SERVPEFR with 122 customers. Results suggest that SERVPEFR items are too easy to rate highly, and that the revisions did not overcome…
Descriptors: Adults, Consumer Science, Foreign Countries, Performance Based Assessment
Peer reviewedAfrassa, Tilahun Mengesha – Studies in Educational Evaluation, 1995
The national examination systems of Ethiopia and South Australia are compared with an eye toward identifying problems in the Ethiopian system. Authentic assessment, which has never been a part of the examination system of Ethiopia, should be introduced along with other innovations patterned on the Australian system. (SLD)
Descriptors: Comparative Analysis, Cross Cultural Studies, Developing Nations, Educational Assessment
Donovan, Jenny; Hutton, Penny; Lennon, Melissa; O'Connor, Gayl; Morrissey, Noni – Ministerial Council on Education, Employment, Training and Youth Affairs (NJ1), 2008
In July 2001, the Ministerial Council on Education, Employment, Training and Youth Affairs (MCEETYA) agreed to the development of assessment instruments and key performance measures for reporting on student skills, knowledge and understandings in primary science. It directed the newly established Performance Measurement and Reporting Taskforce…
Descriptors: Foreign Countries, Scientific Literacy, Media Literacy, Scientific Concepts
Donovan, Jenny; Lennon, Melissa; O'Connor, Gayl; Morrissey, Noni – Ministerial Council on Education, Employment, Training and Youth Affairs (NJ1), 2008
In 2003 the first nationally-comparable science assessment was designed, developed and carried out under the auspices of the national council of education ministers, the Ministerial Council on Education, Employment, Training and Youth Affairs (MCEETYA). In 2006 a second science assessment was conducted and, for the first time nationally, the…
Descriptors: Foreign Countries, Scientific Literacy, Science Achievement, Comparative Analysis
Wu, Margaret; Donovan, Jenny; Hutton, Penny; Lennon, Melissa – Ministerial Council on Education, Employment, Training and Youth Affairs (NJ1), 2008
In July 2001, the Ministerial Council on Education, Employment, Training and Youth Affairs (MCEETYA) agreed to the development of assessment instruments and key performance measures for reporting on student skills, knowledge and understandings in primary science. It directed the newly established Performance Measurement and Reporting Taskforce…
Descriptors: Foreign Countries, Scientific Literacy, Science Achievement, Comparative Analysis


