Responding to complex problems and emergencies such as COVID-19 requires both rapid response and long-term planning. Part of the response and planning needs to be based on lessons learned from previous crisis experiences. Organizations should be routinely conducting strategic reviews of previous responses, projects, or events to analyze the…

Education systems and institutions, often historically considered to be resolute, slow-moving entities transformed virtually overnight during the earlier stages of the COVID-19 pandemic, demonstrating nimbleness in adversity. This paper describes the first-hand experiences of teaching staff and students from a UK university which pivoted to…

The purpose of this qualitative phenomenological study was to describe the lived experience of administrators at a Christian higher education institution during the COVID-19 crisis. The theoretical framework used for this study was revolutionary change theory (RCT). Qualitative data was gathered from structured interviews with executive…

The purpose of this qualitative research study was to explore how Higher Education Institutions' (HEIs) instructors perceived the engagement of college learners with instructional practices online during the COVID-19 Pandemic at a college in New York. Underpinning the study was the engagement theory framework, which focuses on the use of…