Organisational narratives are foundational to inform the actions and directions of an organisation. Modern organisations often place great weight and invest significant time crafting their narratives that are communicated through mission statements, strategic plans, policies, directives and self-promotion. Sometimes these narratives align with the…

Variations in educational policy outcomes have always been perceived as policy failures, and they are often associated with policymakers insensitivity to what is happening down at the grass roots level, and with implementers' inefficiency and non-compliance. Based on institutional theory, the nested layers theory in particular, and the Four…

Introduces an example project to describe a knowledge creation process and a practical mechanism for capturing and disseminating knowledge in a small working group. Describes the needs analysis, design process, and development process. (DDR)