The never-ending organizational challenge is to allocate available resources to best achieve its goals. Out of this fundamental question several models have evolved. One is a conceptual model--a way to think about how organizations operate. A second is a statistical model estimating the magnitude of relationships among goals and elements of the…

This article presents working definitions of efficiency, accountability, and quality, offering a framework in which an individual institution can make idiosyncratic use of these definitions, suggests tools for managing educational processes with respect to these three attributes, and presents examples of how institutions have improved efficiency,…