This study addresses the applicability of generative artificial intelligence (GenAI) within the administrative learner support services at Anadolu University Open Education System, a giga university with more than one million learners in Türkiye. The study reveals the performance differences between a rule-based chatbot and different GenAI-based…

This study explores users' perceptions of the Virtual Assistant application facilitated by the Anadolu University Open Education System. It assesses the application's effectiveness and user satisfaction by analyzing opinions regarding its importance and the experience it delivers. The research delineates its population as learners engaging with…

Organizational culture acts as the mortar that connects the bricks. Every institution has its own unique culture which has been adopted and shared by all employees over the years. As establishment stories, ways of doing business, and communication styles change, culture also adopts itself to these in a way that is specific to that organization.…

The primary objective of this research is to ascertain the manner in which higher education institutions offering open and distance education incorporate the concept of openness into their vision, mission, core values, and tactics. This study employs a descriptive research design to ascertain the current state of affairs. The research methodology…

There may be many kinds of e-learning material presented to learners. However, learners may not have the consciousness or not want to spend time to examine to select the most appropriate one. Recommendation systems seem to be a feasible solution for an efficient learning process both for learners and the service provider. In this study, we propose…

Limited time, physical and financial opportunities in education has caused the expansion of the education system and emergence of new alternatives. One of these alternatives is open education that emphasizes the philosophy of sharing the information and materials used in learning and teaching freely and openly, and one is distance education that…

In higher education, international research collaboration functions as a visible mechanism of cooperation and competition, serving as a proxy for quality and academic excellence. Open universities use revolutionary education models but are not often associated with quality or academic excellence. To investigate the impact of international research…

The aim of this study is to determine the metaphorical ideas held by learners/graduates who engage in online student communities within the Anadolu University Open and Distance Education System, specifically with the concept of "online student communities". The study utilized a qualitative research methodology, specifically employing the…

This bibliometric study investigates the evolution and trends in quality assurance in distance higher education (QADHE) through a comprehensive analysis of Scopus-indexed publications spanning from 1993 to 2024. The research aims to address several critical aspects, including publication trends, international collaboration networks, influential…

In recent years, automated feedback (AF) has greatly increased its applicability as a mean to support development of English as a foreign language (EFL) learners' writing competence in the context of face-to-face education. This study examines contribution of AF to the development of writing competence of EFL learners in open and distance learning…

Massive Open Online Courses (MOOCs) can appeal to very large masses as a distance education model and provide the same quality and standard education with large user groups worldwide via the internet. In MOOC systems, users can get the course they want for free or for a small fee in the application they are registered with, using videos, lecture…

The main purpose of this research is to determine the usability of augmented reality in open and distance learning environments in accordance with universal design principles, and to make predictions for the future by gathering expert opinions on this subject using the Delphi technique. The Delphi technique was applied to 14 expert participants…

This study aims to investigate the reasons for learners to drop-out of Open Education System of Anadolu University, Turkey, between 2012-2015. This study uses an exploratory sequential mixed method. The general structure is divided into two phases. In the first phase, the data is collected by semi-structured face-to-face interviews. The results of…

Open and Distance Learning (ODL) has a long history, one marked by the emergence of open universities, which was a critical development in the ecology of openness. Open universities have taken on significant local and global roles within the framework of meeting the needs of their respective regions of influence, and as such, their roles have…

The aim of this study is to reveal Open Education related social media usage in Turkey through social network analyses. To this end, the most widely used social media network in Turkey, Facebook, was chosen. All the pages and groups created on Facebook related to Open Education were found. A total of 207 groups and 521 pages were accessed and…