Examines six steps inherent to development of in-house automated library system: (1) problem definition, (2) requirement specifications, (3) analysis of alternatives and solutions, (4, 5) design and implementation of hardware and software, and (6) evaluation. Practical method for comparing and weighting options is illustrated and explained. A…

Describes a comparative study of the "help" facilities of 16 interactive information retrieval systems. Guidelines for the design of a "help" facility are presented and then used to evaluate the quality and friendliness of each system. Suggestions for the improvement of online "help" facilities are discussed. (31…

Describes a study that measured the speed, error rates, and subjective evaluation of arrow jump keys, a jump mouse, number keys, and a touch screen in an interactive encyclopedia. The results of previous studies are discussed as well as the findings of this study. Improvements in selection devices are suggested. (41 references) (Author/CLB)

Comparison of the use in libraries of open systems--a configuration of software and hardware components from separate vendors linked by interfaces--and integrated systems considers selection of services; reliability; relationships with vendors; time needed to implement systems; and overall effectiveness of both approaches. (CLB)

Describes the replication study undertaken by the British Columbia Union Catalogue (BCUC) to assess three online systems and their potential to meet the technical and economic needs of a number of libraries of all types and sizes in British Columbia. References are provided. (CHC)

Summarizes the issues, debates, and decisions that helped to shape "The Washington Post's" online service, Digital Ink. Highlights include: differences between online and print versions of the newspaper, structure of the user interface, organization of information, content, searching and navigation, and advertising. (JKP)