The first of two papers discusses natural language searching as a user performance enhancement tool, focusing on artificial intelligence applications for information retrieval and problems with natural language processing. The second presents a conceptual framework for further development and future design of front ends to online bibliographic…

Five papers discuss factors affecting human interactions with online information systems. Topics covered include the use of discourse analysis for interaction functions specification; the impact of optical data disks; the need for research into the search process; user access to data dictionaries; and the development of full text systems. (CLB)