This document is a narrative description of an interactive, online registration system, which was designed and written for the San Jose Community College District. The document includes the machine configuration, the history and development of the system, how the operators and students interact with the system, and examples of various hard copy…

This exploratory investigation of the process of defining the information needs of computer users and the impact of that process on information retrieval focuses on communication problems. Six sites were visited that used computers to process data or to provide information, including the California Department of Transportation, the California…