The purpose of this document is to share various approaches used by federal agencies to assess needs and measure training effectiveness. The emphasis in the descriptions is on the evaluation process rather than on the results. One program was evaluated by employing return-on-investment (ROI) data and using volunteer line personnel who conducted…

A guide for agencies in setting up new employee development programs or a tool for assessing existing ones, the paper presents an eight-step process for organizational training. Step 1 commences with the identification and ranking of learning needs, or conducting a needs assessment. Step 2, selection of learning objectives, includes a job analysis…

Describes one company's use of a skills needs assessment method designed to identify job skills and knowledge requirements for use in designing a program of education and training to support the organization's strategic objectives. The discussion covers the needs assessment model, measurement techniques, and worker reactions to the process. (3…

Presents a step-by-step systems approach model consisting of seven major components including: informing and involving key groups, defining problem/goals, needs assessment, formulating objectives, designing program, implementing program, and evaluation. Includes procedures, flow chart presentations, and guidelines for program planning. (RC)

A study involving 97 Business Enterprise Program (BEP) counselors and 99 licensed facility managers from 37 states found that both groups ranked profitability issues and leadership skills as the top two training priorities for a two-day Randolph-Sheppard regional training conference. Crisis management and food safety were also ranked highly. (CR)

Discusses the development of a library training program by the University of Juba Library in Southern Sudan, and describes three levels of courses offered to library staff. Details are given of the curriculum, training staff, selection of trainees, and teaching tools, as well as examples of problems encountered. (CLB)

The process of conducting a task analysis is one of determining exactly and in greatest detail what people do when they perform a certain job, or what they need to know when they enter a certain course of study. A task analysis is sometimes, but not always, preceded by a needs assessment to identify discrepancies between training or educational…

This manual is intended to help citizen groups set up their own on-the-job training activities, tailored to their own individual needs, issues, learning styles, and experiences. Specifically, it discusses building the effectiveness of citizen groups through training for citizen involvement. Chapters are written chronologically, from the first step…

This module is a competency-based staff development training package which focuses on the assessment of desired outcomes in career guidance. It is part of a long-range project designed to present a comprehensive approach to career guidance, counseling, placement and followup. As a staff training package, this module is directed toward developing…

A major problem inherent in the synthesis of the Model Training Project (MTP) evaluation reports cited herein is the absence of the following: (1) a formal project evaluation design, (2) a set of adequate specifications or standards upon which to assess project activities, (3) concensus among project staff on specific criteria for project…

Provides a seven item checklist to help human resources development professionals determine whether multimedia is a correct method to meet training objectives. Topics include instructional design considerations when selecting a training method; needs assessment; learning styles; content and the need for updating; and individual learning versus…

Though increasing attention has been focused on overcoming basic and functional illiteracy, little attention has been paid to adult literacy educators' professional development. A study identified the education and training needs of Florida's literacy leadership. Instructor and administrator surveys were sent to all agencies receiving funding from…

This document is the second volume of the Adult Literacy Leadership Project, an effort to identify the educational and training needs of Florida's literacy personnel--instructors, administrators, and advisors. This volume contains three background research papers on topics related to the theme of the study used in preparing its analysis and…

A systems approach to effective instructional design that is equally applicable to educational and organizational settings includes six components: (1) needs assessment, (2) systems design, (3) curriculum development, (4) organizational development, (5) feedback and evaluation, and (6) outcomes. The last component, outcomes, provides a context and…

This monograph attempts a partial description of the development of the competency-based counselor education (CBCE) program and the procedures used to promote that development. The first section describes the distinguishing features of CBCE. It notes differences from more traditional approaches, such as that under CBCE the evaluation focus is…