Complaints are an essential tool not only to resolve student problems but also to identify patterns of widespread misconduct and take action to prevent ongoing harm to students and taxpayers. However, the current complaint landscape is complex and not well designed to serve students' needs. "Unheard Voices: The Case for Improving Higher…

Journalism jobs decreased significantly in the last decade and so have training opportunities for students, including Black college students. This essay explores the national student journalism project Black on Campus, a partnership with a national magazine and a university research center, that aimed to offer Black college students an opportunity…

Do nudge interventions that have generated positive impacts at a local level maintain efficacy when scaled state or nationwide? What specific mechanisms explain the positive impacts of promising smaller-scale nudges? We investigate, through two randomized controlled trials, the impact of a national and state-level campaign to encourage students to…

The purpose of this study was to examine whether participating in a collaborative intensive service-learning program, Jumpstart, is associated with positive student academic outcomes. Specifically, the retention and graduation rates, and years to degree of students who participated in Jumpstart were compared to students who participated in a…

Since their inception, university sales competitions have been key learning and educational components of university sales education. Over the past two decades, the oldest and one of the largest sales competitions in the United States has been held in a face-to-face format. However, due to the educational environment created from the COVID-19…

The purpose of this research brief is to summarize the literature on the career development needs of college students with disabilities, highlight exemplary models of support, and provide recommendations on best practice and future efforts to support positive employment outcomes for persons with disabilities. Four key career development areas are…

This study explored Finnish students' perceptions of online language courses with the KiVAKO project (KiVAKO is an acronym in Finnish meaning strengthening the language capital at higher education institutions). The aim was to identify and make visible the aspects that need to be taken into account in designing an effective online language course.…

In this paper, we explore how tutoring could become a permanent feature of the U.S. public education system. We outline a blueprint for taking tutoring to scale nationally and estimate its costs, while highlighting a range of design and implementation challenges. Our blueprint is centered on ten core principles and a federal architecture to…

Designing the tasks that students are required to complete in their courses has always been an essential part of what faculty do as teachers, and many faculty members work hard to shape and reshape those tasks in ways that bring out the best in students. But such work has mostly been done behind the scenes. A growing number of programs, campuses,…

This annual report shows how fee and support systems (including grants and loans) work in higher education in Europe. It provides both a comparative overview of fees and financial support available to full-time students in 2017/18, and also includes individual country sheets outlining the main elements of national systems. In particular, the…

This issue of "Assessment Update" presents the following articles: (1) Launching E-Portfolios: An Organic Process; (2) Editor's Notes: Envisioning Learning; (3) Promoting Student Affairs Buy-In for Assessment: Lessons Learned; (4) Working at Assessment; (5) Making the Case for Formative Assessment: How It Improves Student Engagement and…

This publication presents a series of studies that the National Institute for Learning Outcomes Assessment (NILOA) staff, led by Staci Provezis and Natasha Jankowski, conducted over the past couple of years. It may be the most comprehensive examination yet of institutional transparency in terms of student learning outcomes and the assessment…

State Extension programs can contribute to the successful adoption of national environmental education programs by making locally relevant resources available, creating reference materials to bridge between 4-H project books and other resources, and developing companion materials that supplement national materials with local issues and resources.…

Using data from Achieving the Dream: Community Colleges Count, this issue of "Data Notes" investigates the number of attempts it takes students to complete all developmental education courses to which they are referred. Subsequent gateway course completion and overall persistence are also examined. Three-year outcomes were analyzed and…

Supplemental Instruction (SI) is a national program designed to aid college student learning. Many researchers have noted that analysis of the impact of the SI program on student achievement is problematic as a result of the inherent self-selection bias. We apply a sufficiently sophisticated statistical technique that controls for the…