Identifies weaknesses of conceptual modelling languages for the problem domain of information systems (IS) development. Outlines an approach called facet modelling of real-world problem domains to deal with the complexity of contemporary analysis problems. Shows how facet models can be defined and visualized; discusses facet modelling in relation…

Outlines the function of the Customer Service Lead Body, formed by the Employment Department (United Kingdom) to recognize the work of customer service professionals with national vocational qualification. Notes tensions between government programs and industry and examines issues raised. Concludes that a paradigm shift is needed by accrediting…

Explains the Big6 model of information problem solving as a conceptual framework for learning and teaching information and technology skills. Highlights include information skills; examples of integrating technology in Big6 contexts; and the Big6 and the Internet, including email, listservs, chat, Web browsers, search engines, portals, Web…

Behavioral and family characteristics of sexually aggressive (SA) children were obtained from 155 treatment providers to investigate a social learning theory model of childhood sexual aggression. Most SA children lived with at least one chemically dependent caretaker and had been sexually abused by a caretaker; 48% had at least one parent with a…

The study with 989 learning-disabled students supported the cognitive-based arithmetic problem-solving model of Dinnel et al. under continuous visual stimulus conditions but suggested a more complex neuropsychological underpinning to arithmetic performance in both visual and aural stimulus conditions. (Author/DB)

The basis of test anxiety expressed by 219 university students (43 percent males) in a statistics course was explored, and a structural model was developed. The data indicated that anxiety felt for the statistics test differed from general test anxiety. The variables revealed as important by the model are discussed. (SLD)

Presents a problem-solving model for outdoor group leaders. Describes assessment, analytical and creative phases of the model, and emphasizes the importance of experience-based judgment. Discusses ways of providing experiential problem-solving opportunities in outdoor leadership preparation programs. (SV)

The parents of 48 young handicapped children were surveyed concerning parenting stress, family adjustment, and psychological distress of mothers and fathers, and their relation to child characteristics, family social network, parent belief systems, and coping styles. Results strongly supported the utility of a proposed multidimensional model.…

A discourse comprehension model is developed in which the initial processing is bottom-up. Word meanings are activated, propositions are formed, and inferences and elaborations are produced, regardless of the discourse context. A network of interrelated items is created which can be integrated into a coherent structure. (SLD)

An enabling and empowering model of helping relationships is proposed to promote increased parent participation in family-centered care of health-impaired children. The model includes descriptions of three clusters of helping behaviors (prehelping, helping, and posthelping) that have competency-producing influences. The model's use is illustrated…

Discusses the management and evaluation of diversity in the workforce and emphasizes the need to link diversity issues with organizational goals and performance needs. Differences between a "quick fix" and systematic action are examined; distinctions between a program and a process are explained; and measuring results of diversity…

Describes five types of activities that elementary school teachers can use to help students understand decimals. These activities use money calculations, base-10 blocks, meter sticks, calculators, and problem solving. Specific examples are provided. (MDM)

Describes the difference between mediation and "mediatisation." Suggests the need for a paradigm shift away from the computational model of knowledge as pure information processing and task-centered problem solving to a more contextualist, sociointeractional, constructivist, user-centered model of cognition. (Author/AEF)

This paper addresses neglected questions in item response theory (IRT): measurement of ability or trait parameters and item difficulty in the Rasch model; measurement of individual change based on a Rasch test; and the general framework for detection of differential item functioning under the Mantel-Haenszel procedure. (SLD)

Describes a massive cultural transformation project at two Charlotte, North Carolina, elementary schools that used Deming's total quality management principles to restructure curricula according to Boyer's eight commonalities of learning. Shows how the FADE (focus, analyze, develop, and execute) model was used to develop a well-coordinated,…