Describes an empirical study that was conducted to examine the performance of expert search intermediaries from Chemical Abstracts Service. Highlights include subject-independent and subject-dependent expertise; a model of the use of subject-specific knowledge; and implications for computerized intermediary systems and for training human…

Describes a submethodology for using information from the analysis phase during the design phase when developing technical training. The development of instructional materials is discussed; Keller's ARCS (Attention, Relevance, Confidence, and Satisfaction) motivation model and Gagne's events of instruction are compared; and the development and use…

Discusses decision making and suggests that using simulation techniques based on a sophisticated decision support system facilitates the identification of utility-maximizing strategies. The negotiation training model is described, and preliminary results based on simulation runs are reported. (LRW)

Studies on continuous education and alteration are highly significant in order to improve the technical and social abilities of the industry employees. Generally, these kinds of educational facilities are carried on in the range of in-house training. Besides in-house training, it is also possible to improve the abilities of the employees with the…

Purpose: How people learn and create knowledge together through interactions in communities of practice (CoPs) is not fully understood. The purpose of this paper is to create and apply a model that could increase participants' consciousness about knowledge creation processes. Design/methodology/approach: This four-month qualitative research was…

Findings are organized into a four-phase model for implementing training programs that prepare clients to interview more effectively. The four phases include developing realistic expectations, developing successful interviewing skills, using effective training procedures, and preparing clients to cope with rejection shock. (Author)

Describes a program designed to train advanced family therapists in the conceptual and technical skills of family therapy supervision. Elaborates upon the content, overall organization, and contextual influences in the complex enterprise of training family therapy supervisors in a program that emphasizes the live observation of the…

Examines the stages through which trainees pass on their way to the development of competency in working with clients of dissimilar racial or ethnic background. Proposes a model which provides an appropriate learning environment for each stage. (JAC)

Proposes a comprehensive approach for continuing education for social workers. This ecological model takes into account critical staff participation at various levels as well as important phases of the staff development process. (JAC)

Argues that training improves whenever the trainer keeps the focus learner-centered instead of egocentric, and that the learner's literacy competency and the training objective are the two variables that should determine which training presentation mode to select. A model showing these interrelationships is presented. (Author/JD)

The principal-as-teacher model can help principals become effective instructional and symbolic leaders by grounding them in classroom realities. Teaching gives principals a continuous feel for the educational process, allows testing of administrative decisions or policy, serves as a source of ideas, provides for direct principal/student access,…

This article presents a matrix model to train individuals with severe handicaps to use language skills in spontaneous language situations. The model takes into account listener preparatory behaviors and contextual variables. The model suggests procedures for efficient training for generalization. (DB)

Presents a filing system for paper-based tools and resources for performance technologists. Ways to organize are described, and a performance technology model is presented that can be used as a basis for a filing system that includes needs analysis, training and nontraining interventions, and evaluation. (LRW)

Considers how performance support systems (PSSs) fit within a business training framework with its own ideal training principles and examines what theoretical principles of learning underlie learning with PSSs. Presents a formal model of learning support that maps out current implementations of this class of system, enabling discussion of its role…

The author presents suggestions concerning the use of video in training programs. Suggestions involve viewing angles, use of humor or animation, models, subtitles and repetition, note taking, feedback, number of viewers, visual and auditory distractions, and use of data. (CT)