Purpose: Singapore is a country with low teacher attrition rates and high performance on international assessments (TIMSS 2011/2015 and PISA 2012/2015). Consequently, its education system is often considered as a model for other nations. The purpose of this paper is to extend research on teacher job satisfaction in Singapore and provide…

A 10-step model of techniques for developing effective teams encompasses credibility, ventilation of issues, orientation, group process, group goals, facilitation, intragroup procedures, intergroup processes, different roles for trainers, and setting groups free to function on their own. (JOW)

To address the social challenges facing schools, administrators must revitalize the work culture. Borrowing from successful business practices, the School Management Institute has implemented a 25-day Managing Productive Schools leadership training program in Florida, Minnesota, and Virginia. The program is based on the cultural conditions,…

The study of work, the experience of work, and how work is organized does not constitute an category of study within the mainstream social sciences. Students need to be introduced to the varieties of capitalist and noncapitalist models or experiments and confront the debate over organizational form versus social context. (MLW)

This report presents a theoretical model and a practical guide for a survey feedback-problem solving-collective decision intervention in educational systems. The intervention focuses on work roles and relationships; job function, authority, and communication patterns; and on reviewing group progress and problems. One objective of the strategy is…

The use of performance appraisal (PA) as part of a performance management system at the college level is discussed, and a process model to implement PA through staff development is presented. Through PA, the supervisor and employee develop a framework for identifying job duties and responsibilities, goals and objectives, and performance measures.…

A model on learning that occurs in the workplace is discussed. Two theoretical frameworks are explored: multiple learning domains and action science. Four examples that reflect some of the characteristics of the new paradigm for learning in the workplace are included. The examples concern management development in a large business, a staff…

Rising competition in world and domestic markets for the past 2 decades has necessitated that U.S. companies undergo significant transformations to improve their performance with respect to a wide array of efficiency and quality indicators. Research on the transformations recently undertaken by some U.S. companies to boost performance revealed two…

This paper chronicles ongoing alterations to the organizational structure of the acquisitions department at Pennsylvania State University using the tenets of total quality management (TQM). The movement toward reorganizing for process improvement began in late 1992 when the associate dean of libraries called the acquisitions department together to…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students provides a classroom model to meet the needs of students learning TQM skills as well as other workplace skills. These workplace skills, sometimes called "SCANS competencies and skills," are a set of skills identified by the Secretary of…