In the current higher education landscape, universities are facing expanding requirements beyond teaching and research. Evaluation methods must evolve accordingly to prevent universities from facing development dilemmas. Current mainstream evaluation methods primarily emphasize the research domain, often failing to holistically capture a…

Machine learning (ML) methods are among the most promising technologies with wide-ranging research opportunities, particularly in the field of education, where they can be used to enhance student learning outcomes. This study explores the potential of machine learning algorithms to build and train models using log data from the "3D…

Internationalization impacts universities and changes their core missions. Consequently, many western universities adopted a business model approach to deal with opportunities and challenges internationalization poses to their missions. Resulting from increased scrutiny from the public and policy makers on the ability of universities to…

Universities across the globe are transforming or upgrading their campus infrastructure to prepare students for the work in the 21st century. Such campus transformations can be important in various ways. For example, universities can introduce innovative learning spaces that support recruitment and enrollment policies on campus. Even though the…

For two decades, researchers at the University of Kansas have conducted studies to better define, validate, and increase the effectiveness and efficiency of instructional coaches. The result of all this work is the impact cycle (Knight, 2018), a model coaches can use with teachers to help them masterfully create positive classrooms. The impact…

Academic advising is a High-Impact Practice that supports better outcomes for all students, particularly those encountering structural barriers to success. This paper presents a case study of processes followed in a three-year project (2018-20) at the University of Cape Town (UCT) to conceptualise, design, and start implementing an academic…

This paper focuses on the effect of merger on university efficiency. In a first stage analysis, efficiency scores of English universities are derived for a 17-year period using the frontier estimation method data envelopment analysis. A second stage analysis explores the effect of merger and other factors on efficiency. We find that mean…

The paper contributes to the growing and often controversial study of higher education productivity measurement. The paper clarifies core productivity ideas, and considers alternative models for productivity assessment. Results from these models are explored using data from Australian higher education. Findings reveal implications for the…

The purpose of this qualitative study is to understand how operating models and organizational structure impact the effectiveness of higher education institutions for students, faculty, administrators and the broader community. In this case study, the researcher uses the Malcolm Baldrige National Quality Award Criteria (MBNQAC) to understand core…

This paper reviews some government policy measures aimed at strengthening competition in the Russian university market and looks at the best international practices in this area. It analyzes the competitive behavior of universities under the current government policy on higher education and research and development and suggests an approach to…

Online programs are often viewed as a cost-efficient strategy for increasing revenue for shrinking university budgets but this may not be an accurate assessment. Responsibility Centered Management (RCM) is a budgeting model that is purported to increase efficient delivery of academic programs. As RCM budgeting models have been embraced, many…

Discussed in this article are the different governance models in international student services in Canadian and Chinese universities. Informing this study were 39 international student service providers from 38 top Chinese universities while interacting with their Canadian counterparts in a professional development program in Canada. The derived…

Purpose: The purpose of this paper is to assess the research efficiency of the Chilean higher education institutions (HEIs). As it has been argued in the literature, universities in Chile are far from being considered research-oriented institutions. Current governmental reforms have put pressures on the efficient use of public resources,…

This paper describes the implementation of a quantitative cost effectiveness analyzer for Web-supported academic instruction that was developed in Tel Aviv University during a long term study. The paper presents the cost effectiveness analysis of Tel Aviv University campus. Cost and benefit of 3,453 courses were analyzed, exemplifying campus-wide…

The trend with organisational adoption of virtual learning environments (VLE) seems to be cyclical. Initially, a decentralised approach was adopted, wherein each department implemented different learning environments or mixtures of technology, often developed in-house. The last five years have seen an increased centralisation of learning…