The quantitative study examined the impact of intercultural competency training on Education Support Professionals (ESP) through pre- and post-testing using the Intercultural Development Inventory (IDI®). The IDI® is based upon Bennett's Developmental Model of Intercultural Sensitivity (DMIS). The examination of ESP intercultural competency was…

People with intellectual disabilities are more likely to experience adverse childhood experiences than those in the general population. Additionally, the conceptualization of 'trauma' is far broader than traditionally understood in order to encompass the far reaching relational nature of people with intellectual disabilities traumatic experiences.…

This article discusses an audience-informed professional development model that combines audience research focus groups and staff training that includes interaction and direct feedback from visitors, in this case, visitors with low vision. There are two critical components to this model: one is that museums' programming decisions are informed by…

In an effort to standardize training delivery and to individualize staff development based on observation and reflective practice, the Air Force implemented the Developmental Training Model (DTM) in its Child Development Programs. The goal of the Developmental Training Model is to enhance high quality programs through improvements in the training…

Purpose: How people learn and create knowledge together through interactions in communities of practice (CoPs) is not fully understood. The purpose of this paper is to create and apply a model that could increase participants' consciousness about knowledge creation processes. Design/methodology/approach: This four-month qualitative research was…

Purpose: The purpose of this paper is to set out an argument for a way to design, implement and manage IS with an emphasis on first, the learning that can be created through undertaking the approach, and second, the learning that may be created through using the IS that was implemented. The paper proposes joining two areas of research namely,…

Society still carries the lingering remains of the autocratic cultural mores of reward and punishment. Staff in a group home setting for children must be aware of the complexity caused by the mingling of autocratic and democratic mores. This phenomenon causes discrepancy in parenting methods. It was surmised that training the staff (N=4) at one…

Review of the current state of human-resource-development literature includes definitions, models, and dominant biases. The review concludes that the literature is fragmented and reflects a diverse range of issues and opinions. (73 references) (SK)

A macro model of training and development includes input (training and development climate), process, and output (individual/organizational change) indicators. A test of the model with 387 Kuwaiti bank employees supported these indicators. Managers' perceptions of training and development and the organization's return on investment were…

The field of training and development has been increasingly affected by knowledge management, performance support, and learning technologies, yet the impact of these disciplines has typically been disjointed and uncoordinated. Projects in each of the disciplines are often implemented systematically, but not systemically. To take full advantage of…

This article explores the use of an evaluation model of learning and development utilizing formative, summative, and confirmative steps, along with a framework for developing evaluation tools aligned with organizational change goals. A case study is presented in which formative, summative, and confirmative evaluations were used to assess materials…

Presents a holographic perspective that illuminates relationships among learning, education, training, and development in organizations, indicating how each process emanates from interactions between individual, organizational, and societal learning. Suggests that government and organizational training and development practices should be better…

This article explores some of the major issues in developing and implementing a competency-based human resource development strategy. The article summarizes a brief literature review on how competency models can be developed and implemented to improve employee performance. A case study is presented of American Medical Systems (AMS), a mid-sized…

Providing technical support to a large, geographically diverse population is a daunting task. Information technology (IT) organizations must contribute to the teaching and learning mission, while supporting complex and visible administrative operations. All universities and colleges face unprecedented challenges in providing effective computing…

Purpose: The purpose of this paper is to analyze the impact of learning in a project-driven organization and demonstrate analytically how the learning, which takes place during the execution of successive projects, and the forgetting that takes place during the dormant time between the project executions, can impact performance and productivity in…