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Matorera, D.; Fraser, W. J. – South African Journal of Education, 2016
Business schools are globally often seen as structured, purpose-driven, multi-sector and multi-perspective organisations. This article is based on the response of a graduate school to an innovative industrial Quality Function Deployment-based model (QFD), which was to be adopted initially in a Master's degree programme for quality assurance…
Descriptors: Case Studies, Qualitative Research, Interviews, College Faculty