Though program evaluation has been an important focus of higher education for the last 20 years, traditional evaluation models have been ineffective for on-going programs, particularly those where the outcomes are multifaceted or undefined. Over the last five years, several alternative viewpoints on program evaluation have been suggested which…

This report presents the results of a qualitative research study at three small independent colleges/universities on how literature-based strategic planning models compare with actual practices. Four critical aspects of strategic planning were identified: first, dealing with the future; second, understanding the organization's external…

A persistent concern of those involved with planning, delivering, and evaluating training as well as of managers is whether training "works." Addressing that question, this paper proposes that training must be integrated into other aspects of the organization if it is to achieve lasting results. In other words, training must be viewed within its…

This book, which is intended for academics, educators, educational managers, and policymakers concerned with higher education, examines how universities and colleges can prepare their students for lifelong learning through continuing education, specialized courses for adults, and mainstream teaching programs geared toward traditional students. The…