Bent on improving the teaching and learning experience, enhancing the productivity of researchers, and increasing the visibility of research outputs, libraries are redistributing staff, reallocating resources, and reorganizing internal structures, all to better partner campus-wide. Nowhere is the impact of this push for service innovation and user…

Recent reviews of vocational qualifications in England have noted problems with their restricted nature. However, the underlying issue of how to conceptualise professional agency in curriculum design has not been properly addressed, either by the Richard or the Whitehead reviews. Drawing on comparative work in England and Europe it is argued that…

In this study we bring together Argyris and Schön's theories of interpersonal effectiveness and research on negotiation to develop a model of effective leadership behavior in conversations involving actual or anticipated disagreement. A concurrent mixed-methods design was used to assess shifts in how 18 Australian superintendents responded to…

The National Association of Secondary School Principals' Selecting and Developing the 21st Century Principal program is a formative assessment identifying skills linked to effective leadership, and it is based on a simulation designed to replicate a school principal's day. The Long Island School Leadership Center became a site for this program in…