Describes a model of androgynous behavior and a training program for developing these competencies. Exercises to increase awareness of stereotyping are included along with a filmography. Eight references are listed. (Author/LLS)

The model workshop described in this paper is intended to present the possibilities of organized self-advocacy for persons with mental retardation or other disabilities. Self-advocacy stresses dignity, respect, and making one's own choices. Information on planning a workshop covers length and size, date and time, speakers, location,…

Criteria by which an organization should select a vendor-supplied training program and the measurement and rating of programs against such selection criteria are described. A review of the pertinent literature and research, from a theoretical rather than practical perspective, is included. Factors and criteria identified in the literature as…

Presents a decision model for selecting interactive media formats to solve human performance problems in organizations. Training problems and motivational problems are discussed, change strategies and assessment of values and aptitudes are described, and case studies that apply the decision model are included. (LRW)

Purpose: While the importance of measuring customer satisfaction levels is well established, less research exists on how organizations operationalize such knowledge. The purpose of this paper is to describe an action research (AR) case study resulting in a workshop model to operationalize the concept of value. The model facilitates organizational…