Scholars studying organizational communication tend to feel that all organizational problems are rooted in communication, but it is difficult to diagnose the particular problems of an organization without an explicit model of what constitutes a healthy organization. Organizational effectiveness is goal-related, multidimensional, perceived…

Organizational effectiveness is not a clearly defined concept. The author illustrates how the four most widely used models are not uniformly applicable. He states the evaluator must make explicit certain critical choices when measuring effectiveness. These criteria reveal the definition of effectiveness and what is being measured. (DWH)

A process for evaluating the effectiveness of educational organizations, with a focus on accountability, is described. An evaluation of 15 pilot-test school districts in the Arizona Career Ladder Project reveals the existence of a major discrepancy between meeting program requirements and achieving program success. A theoretical model of…

A systematic approach to the management of higher education institutions is described. The methodology combines administration by objectives (ABO), a management technique that helps academic administrators structure decisions in a systematic manner, with goal programming (GP), a decision-science tool that is ideally suited to the analysis of…

The Engineering Technologies Division of the Northern Alberta Institute of Technology (NAIT) in Canada has developed a systems approach to program review called Competency Profile Development (CPD). This approach utilizes a combination of organizational communication, project management, management-by-objectives, a modified Developing A Curriculum…