This report provides preliminary findings and a summary of study activities for Stage I of a project that examined public library Internet services that could impact the Digital Divide. The first section discusses the E-rate program and the Digital Divide, including closing the gap in the Digital Divide and public library Internet connectivity and…

A synthesis of the literature on the advertising and promoting of online bibliographic retrieval services in academic libraries was conducted to suggest specific approaches and methods that can be used to make the academic community more aware of these services. Six levels of activity in program planning for promoting online services are…

Discussion of text files and textual analysis in humanities research focuses on the results of two surveys of Research Libraries Group (RLG) academic libraries which was conducted to identify the systems used to support text files. Description of a system at the University of Michigan includes examples of screen formats, and seven sidebars…