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Peer reviewedMartell, Charles; Tyson, John – Journal of Academic Librarianship, 1983
Proposes use of quality circles (QCs)--groups of employees who meet to learn and apply techniques for solving problems affecting work or workplace--to involve library employees in decision-making process and improve morale and product/service quality. Basic philosophy, establishment of QC, and QC techniques are noted. Twelve references are…
Descriptors: Library Administration, Library Personnel, Management Teams, Models
Peer reviewedOlsgaard, John N. – Information Technology and Libraries, 1985
Through an evaluative review of literature in management science and social psychology, this study analyzes causes of difficulties experienced when introducing technological change to library and its employees. Nature of problems (technological, organizational, behavioral), alternative solutions, selection of course of action, and assessment of…
Descriptors: Change Agents, Innovation, Library Automation, Library Personnel
