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Janis Warner; Christopher M. Cassidy – Journal of Information Systems Education, 2024
Customer Service is important for a myriad of reasons, such as retaining customers, building customer loyalty, getting customer referrals, improving employee happiness, and remaining competitive. However, as a company grows, the focus may be on sales and production, with customer service efficiency and effectiveness being seen as an overhead…
Descriptors: Corporate Support, Human Services, Helping Relationship, Undergraduate Students
North Carolina State Dept. of Public Instruction, Raleigh. – 1994
In 1993, the North Carolina General Assembly enacted legislation to encourage schools to implement extended services to meet the needs of students, giving at-risk students first priority. In this manual, the North Carolina Department of Public Instruction explains how extended services can be implemented at the school level. It identifies and…
Descriptors: Elementary Secondary Education, High Risk Students, Human Services, Models
Einspruch, Eric; Deck, Dennis; Grover, Jane; Hahn, Karen – 2001
The state of Washington implemented the Readiness to Learn program as part of the state's Family Policy Initiative. The primary goal of the program is to serve as a formal link between education and human services by authorizing grants to local school-linked, community-based consortia to develop and implement strategies that ensure children arrive…
Descriptors: Change Strategies, Elementary Secondary Education, Family Programs, High Risk Students
Einspruch, Eric; Deck, Dennis; Grover, Jane; Hahn, Karen – 2000
The state of Washington implemented the Readiness to Learn program as part of the state's Family Policy Initiative. The primary goal of the program is to serve as a formal link between education and human services by authorizing grants to local school-linked, community-based consortia to develop and implement strategies that ensure children arrive…
Descriptors: Agency Cooperation, Client Characteristics (Human Services), Elementary Secondary Education, Family Programs
Einspruch, Eric; Deck, Dennis; Grover, Jane; Hahn, Karen – 1999
The state of Washington implemented the Readiness to Learn program as part of the state's Family Policy Initiative. The primary goal of the program is to serve as a formal link between education and human services by authorizing grants to local school-linked, community-based consortia to develop and implement strategies that ensure children arrive…
Descriptors: Change Strategies, Educational Change, Elementary Secondary Education, Family Programs

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