Descriptor
| Design Requirements | 1 |
| Equipment Utilization | 1 |
| Graphic Arts | 1 |
| Guides | 1 |
| Information Processing | 1 |
| Instructional Materials | 1 |
| Long Term Memory | 1 |
| Memorization | 1 |
| Models | 1 |
| Readability | 1 |
| Retention (Psychology) | 1 |
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| Bulletin of the American… | 1 |
Author
| Waite, Robert | 1 |
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| Journal Articles | 1 |
| Opinion Papers | 1 |
| Reports - Research | 1 |
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Waite, Robert – Bulletin of the American Society for Information Science, 1982
Describes an information processing model which can be used to make operating instructions and reference manuals easy for customers to understand and remember. Long-term and short-term memory, readability of text, the use of graphics, and providing cues to improve retention are discussed in terms of the model. (EJS)
Descriptors: Design Requirements, Equipment Utilization, Graphic Arts, Guides
