A conceptual framework containing three domains for an administrative perspective on faculty evaluation is presented. The first domain deals with faculty need satisfaction; the second centers on the instructors' work environment; and the third relates to the appropriateness of evaluation instruments. (Editor)

Advocates the use of the Total Quality Management (TQM) model for libraries to survive financially and to retain their customers. An award for library quality based on the Malcolm Baldridge Award is proposed to enable institutions to use an evaluation procedure that rewards a commitment to continuous improvement. (Contains five references.) (EAM)

This study addresses several common shortcomings of current university campus sustainability initiatives, including a lack of attention to integrative issues such as land use, housing, and transportation, and a generally reactive rather than proactive approach to sustainability. To engage these concerns, we develop a model for assessing the…

Explains the need for meaningful performance measures in libraries and the Total Quality Management (TQM) approach to data collection. Five tools representing different stages of a TQM inquiry are covered (i.e., the Shewhart Cycle, flowcharts, cause-and-effect diagrams, Pareto charts, and control charts), and benchmarking is addressed. (Contains…

While assuming the uniqueness of the educational organization, educational administrators can nevertheless learn five important principles from business management. The five principles are: (1) defining organizational goals; (2) implementation of goals on a cost-effective basis; (3) monitoring and assessmentof staff performance; (4) a formal…

The paper attempts to synthesise the features of the model for quality management in education based on the approaches spelt out in four well-articulated methodologies for the practice of quality in higher education. Each methodology contributes to different views of education from the learners' and the institution's perspectives, providing…

Current practices and procedures of distance education programs at selected institutions in higher education in Ohio were studied. Relevant data was found in the areas of: (1) content of the distance education program's mission statement; (2) needs assessment procedures; (3) student demographics; (4) course acquisition, development, and evaluation…