Originating from a manual prepared for a UNESCO workshop, this handbook addresses concepts, approaches, and methods required for planning and management of education at the microlevel. Part I introduces microplanning and management as an important component of overall development efforts, concentrating on education. Chapter 1 describes the…

A method is presented by which decision makers may establish priorities for the collection of data to be used as input to the decision-making process. It is assumed that the experience, intuition, and previously collected data will influence the decision, as will the constraints of design, and the audience to whom the particular decision is…

Explains the need for meaningful performance measures in libraries and the Total Quality Management (TQM) approach to data collection. Five tools representing different stages of a TQM inquiry are covered (i.e., the Shewhart Cycle, flowcharts, cause-and-effect diagrams, Pareto charts, and control charts), and benchmarking is addressed. (Contains…