The model described, which views the learner as a resource-limited system that has to transform instructional information, includes six factors for expected success. Although based on microscopic psychological theories, it can be applied at more macroscopic levels of analysis by increasing the size of instructional units. Five references are…

Negotiation skills are essential in everyday life, whether in a professional or personal context. Negotiation enables two parties to address misunderstandings and avoid conflicts through an exchange that depends as much on the interpersonal skills of the negotiators as the tactics employed. Acquiring these skills requires not only sound conceptual…

Although typically applied to entire enterprises, the concept of business models applies to training and performance improvement groups. Business models are "the method by which firm[s] build and use [their] resources to offer.. value." Business models affect the types of projects, services offered, skills required, business processes, and type of…