Design thinking is a strategy for innovation popularized in the business press and recently investigated in academic literature. Some research points to design thinking as an enabler of an organizational culture of innovation. Much research demonstrates a link between a culture of innovation and successful business outcomes in every sector, and…

The purpose of this qualitative comparative case study was to understand how front-line student services staff experience transition from a traditional model of service to an integrated model of service. There were three fundamental questions framing this research study: 1. What strategies and support systems were utilized by staff making the…

This Delphi study explored the instructional practices of community college faculty who were teaching blended or Web-assisted courses and how these practices influenced student persistence. The Delphi method provided qualitative data in the form of expert advice through consensus building on the instructional practices most likely to influence…

The identity crisis of the community college is explored in an analysis of the writing of 10 community college leaders. A dialectic between elitist and egalitarian ideals in higher education might explain the identity crisis. Different models of identity are hypothesized: ideal egalitarian, elitist ideal, and opportunity model. (Author/LBH)

The applicability of the Critical Incidents Technique as a potential research methodology for those in adult and continuing education is demonstrated in the study of 19 selected Kansas junior-community colleges and their respective administrators (totaling 38) at the vice-president, dean, and director levels. The two populations included those…