Community colleges continue to experience growth in online courses. This growth reflects the need to increase the numbers of students who complete certificates or degrees. Retaining online students, not to mention assuring their success, is a challenge that must be addressed through practical institutional responses. By leveraging existing student…

This research explored the thesis that mental model construction can be an effective instructional strategy for mental models learning by constructing a prototype that embodies this approach. The mental model to be learned was the Internet, including the components of the Internet, their functions, and their relationships to one another. To do…