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Direct linkKong, Ningning; Fosmire, Michael; Branch, Benjamin Dewayne – College & Research Libraries, 2017
In the academic libraries' efforts to support digital humanities and social science, GIS service plays an important role. However, there is no general service model existing about how libraries can develop GIS services to best engage with digital humanities and social science. In this study, we adopted the action research method to develop and…
Descriptors: Action Research, Library Development, Geographic Information Systems, Academic Libraries
Peer reviewedLarson, Catherine A. – RSR: Reference Services Review, 1998
Describes steps in a process-improvement project for reserve book services at the University of Arizona Library: (1) plan--identify process boundaries and customer requirements, gather/analyze data, prioritize problems; (2) do--encourage divergent thinking, reach convergent thinking, find solutions; (3) check--pilot solutions, compare costs; and…
Descriptors: Academic Libraries, Data Collection, Efficiency, Higher Education
Download full textRounds, Laura, Ed.; Matthews, Michael, Ed. – 1995
This document contains conference papers, other speeches, and supplementary material from the first International Conference on Total Quality Management (TQM) and Academic Libraries, held in 1994. The conference was comprised of four sessions, and the introductory remarks of each are included, along with transcriptions of each session's…
Descriptors: Academic Libraries, Annotated Bibliographies, Benchmarking, Case Studies
