Any feasible problem-solving theory must become a master plan defining actions leading to desired results. This article presents an integrated, research-based planning model stressing a contingency approach to problem-solving that recognizes constraints such as time, accountability, learning time, uncertainty, conflicts, and complexity. Includes…

Argues that the mere presentation of evaluative data is hardly apt to improve decisionmaking. Suggests that, to meet the needs of different decisionmakers, methods of information presentation be developed to assure that the right person get the proper information, at the proper time, and in the proper format. (Author/JF)