Online programs are often viewed as a cost-efficient strategy for increasing revenue for shrinking university budgets but this may not be an accurate assessment. Responsibility Centered Management (RCM) is a budgeting model that is purported to increase efficient delivery of academic programs. As RCM budgeting models have been embraced, many…

This paper describes the design and development of a competency model for online instructors based on literature reviews, student surveys, and other artifacts. The first development phase included a literature review centered around researched-based competencies for online instructors and existing theories used to evaluate online instructional…

Higher education is undergoing great changes that require universities to adapt quickly, and making these changes can be difficult. One discipline that can aid in executing change is project management, which has developed a set of clear processes and strategies for completing initiatives quickly and effectively. Several authors have identified…

Development and maintenance of online distance learning Masters courses in a higher education institute Medical School Graduate School involves the interaction of an e-learning team with subject specialists, all of whom are time poor. To allow course development to proceed smoothly it must be a managed process. Challenges were revealed during an…

As the demands for public accountability increase for higher education, institutions must demonstrate quality within programs and processes, including those provided through online education. While quality may be elusive to specifically quantify, there have been several recommendations for identifying and defining quality online education that…

Based on recent studies of self-reflective learning and its effects on various learning outcomes, this study examined the concept of self-reflective learning in the context of the Robust Learning Model (RLM), which is a learning model designed for improving the educational effectiveness of online degree programs. Two models were introduced to…

Growing numbers of historically Black colleges and universities (HBCUs) are entering the arena of online distance education. Some are seeking to grow large-scale programs that can compete for market share with historically White institutions and for-profit schools. This theoretical essay develops a composite model to assist HBCU administrators in…

With $1M, faculty support, and their reputation at risk, Eastern Kentucky University (EKU) sought a distance learning partner to assess the MS in Loss Prevention & Safety opportunity, and then market the program to qualified students ready to learn. This compelling case study demonstrates how marketplace demand and competitive advantage can…

It is generally accepted that teaching online is a different experience than teaching face-to-face, requiring new skills and techniques. To address some of the unique challenges related to teaching in the online environment, many institutions of higher education utilize a collaborative team-based approach to online course development bringing…

When a distance learning program administrator makes the critical choice of delivery methods, she/he needs to consider factors such as program developer centrism, international experience, cultural similarity, and desired level of control which will all be elaborated on in this article. The aim of this manuscript is to assist international…

Changing your Learning Management System (LMS) presents challenges not only to instructional faculty, but also to the students who depend on these systems to completely deliver or support their courses. In assessing the transition for students experiencing an upgrade in the campus LMS, a number of findings have real implications for developing a…

This is the first of several papers developed from a faculty and student perspective describing a new distance learning (DL) model. Integral to the model are four interrelated families of multi-variant issues, referred to here as (a) the academic divide, (b) student misalignment, (c) administrative influences, and (d) the use of student…

Authorship, implementation, and consumer perspectives should be considered when judging the quality of an online course. This article supports that position with reflections of an adjunct professor, who implemented a doctoral level course, Instruction Delivery Systems, during 2001 at Nova Southeastern University that had been authored by another…