Describes a method for inducing a theoretical model of a series of events that occur in an ongoing process. A data analysis method that transforms narrative data into event histories is explained, a spreadsheet display that compares event histories is described, and future research is suggested. (17 references) (LRW)

Discusses interlibrary lending (ILL) systems and explains the localization effect--called "the burgundy effect"--which results in a partial union catalog of serials locating a higher percentage of ILL requests than an up-to-date catalog over a number of years. An econometric model, the Weibull distribution, is used to calculate…

Four models for conceptualizing a circulation matrix containing the number of books borrowed according to subject and majors of student borrowers compare (1) majors; (2) subjects; (3) disciplines, suppressing the distinction between majors and subjects; and (4) majors with subjects. Results of multidimensional scaling analysis of the models are…

Causal regression and time series models were developed using six years of data for home borrowing, average readership, and books consulted at a university library. The models were tested for efficacy in producing short-term planning and control data. Combined models were tested in establishing evaluation measures. (10 references) (Author/MES)

Presents a model for decision making concerning allocation of academic library materials to various levels of access (e.g., branch or central library open access shelving, compact shelving, depository facility, or interlibrary loan). Variables included in the model are the size of the collection, distribution of use, effects of time on use, and…

New Zealand librarians, using 95 indicators of performance, rated their libraries highest on service indicators and lowest on local government relations. Factor analysis was used to derive 13 dimensions of effectiveness. The indicators ranked highest in a prior survey of stakeholders are spread across nine of the dimensions, which fit four models…

Presents a methodology for construction of location modeling for public library facilities in diverse urban environments. Historical and current research in library location is reviewed; and data collected from a survey of six library systems are analyzed according to population, spatial, library use, and library attractiveness variables. (48…

Study of New Zealand public library effectiveness duplicates research by Childers and Van House which examined the multiple constituencies model of organizational effectiveness. Librarians, users, and councillors rated performance indicators identified from the literature, and similarities and differences between the two studies are reported. A…

Describes a study that investigated the quality of interlibrary loan services in Canadian public libraries from the library's and the user's perspectives and then compared results. Measures of interlibrary loan performance are reviewed; an alternative conceptualization of service quality is discussed; and SERVQUAL, a measure of service quality, is…