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Kidston, James S. – Library Quarterly, 1985
This study develops a three-stage model of the question-answering process and investigates several potential sources of extraneous variability. Discussion includes implications of findings concerning what it means to "use" library materials and services, adverbs used as response category labels, and subject's responses as predictors of…
Descriptors: Adverbs, Library Research, Models, Questionnaires