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Peer reviewedWang, Peiling; Hawk, William B.; Tenopir, Carol – Information Processing & Management, 2000
Presents results of a study that explores factors of user-Web interaction in finding factual information, develops a conceptual framework for studying user-Web interaction, and applies a process-tracing method for conducting holistic user-Web studies. Describes measurement techniques and proposes a model consisting of the user, interface, and the…
Descriptors: Affective Measures, Holistic Approach, Information Retrieval, Interaction
Peer reviewedBurns, Catherine M.; Vicente, Kim J. – Information Processing & Management, 1996
Describes an empirical evaluation that investigated the criteria by which designers of human-machine systems evaluate design information. Professional designers of nuclear power plant control rooms rated hypothetical information search questions in terms of relevance, importance, cost, and effort based on Rouse's model of information search…
Descriptors: Computer System Design, Correlation, Costs, Designers
