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Peer reviewedBurkle, Ute; And Others – Human-Computer Interaction, 1995
Discusses the development of a successful object-oriented (OO) system designed for use in banking, beginning with initial failure of the project using a traditional life-cycle approach. Three features that made the OO phase successful are identified: employing OO techniques; combining these techniques with a guideline, the tools-and-materials…
Descriptors: Banking, Computer Software Development, Models, Success
Peer reviewedKensing, Finn; Simonsen, Jesper; Bodker, Keld – Human-Computer Interaction, 1998
Presents a conceptual framework and a coherent method for information-technology design in an organizational context within the participatory-design tradition. The MUST method, developed through projects in Danish and American organizations, is based on thorough participation with users and managers and combines the use of ethnographic techniques…
Descriptors: Computer System Design, Cooperative Programs, Designers, Ethnography
