This is the fourth and final installment in a series of articles presenting a new outlook on the methods of instructional design. These articles examine the nature of the process of instructional design and are meant to stimulate discussion about the roles of designers in the fields of instructional design, the learning sciences, and interaction…

Presents a conceptual framework for building an intelligent documentation system (IDS) for computer software by integrating hypermedia and expert systems technologies. The need for online computer documentation for end-users is discussed, and elements of the synergetic model are described, including knowledge representation, the hypermedia…